Frequently asked questions

Create your free account, use your QuickBox Cargo address in the United States when you buy online, and report each package with its tracking number. When it arrives at our warehouse we weigh and measure it and send you the price for Air and Sea so you can choose.

You will find it in "Shipping address" and in your account. Line 2 always carries your customer code, so we know the package is yours.

Air is charged by the pound: the greater of the actual weight and the volumetric weight (length × width × height in inches ÷ the service divisor). Sea is charged by the cubic foot. You can estimate it with the calculator.

Yes. Each package pays at least the minimum of its service. If you have several packages on the way, we can consolidate them so you make better use of the shipment (consolidating may have an extra cost).

Your choice is final once you confirm it. If you need a change, write to us on WhatsApp before the package ships.

Each service shows its transit time in business days on the price page and in the calculator. Weekends and holidays are not counted.

You receive the invoice by email and in "Invoices", with a PayPal button and our other payment methods. You can also pay in several parts.

You choose door to door, a parcel agency or pick-up at our office in "My account". You can change the address until the package goes out for delivery.